Transports HEIN is a family business. Jean-Pierre is the third generation to lead the company that was founded by his grandfather in 1931, and it has now become a successful transporter of cargoes such as waste products, building sand and other construction materials in the Moselle region of Luxembourg.
The family reputation is enormously important, according to Jean-Pierre. “Every truckload is a promise to our customers, and fulfilling that promise helps us to build our reputation.” But of course, things don’t always go to plan – and it is down to Jean-Pierre to ensure that trucks get moving again as soon as possible.
“We’ve been working with Goodyear for over 50 years. KMAX tyres give us great mileage, but Goodyear also steps in if there’s a problem. ServiceLine24h deals with any unexpected tyre issue and gets us back on the road within 120 minutes - that’s Goodyear’s promise to us, which helps us keep our promise to our customers.”